For shipping within Malaysia, we provide complimentary shipping for purchase above RM500.
For global shipping, we provide complimentary shipping for purchases above USD250 via express international courier. Shipping will usually take approximately 3-8 working days.
For purchase below RM500 or USD 250, we charge a flat rate shipping fee:
- Malaysia: RM50
- Southeast Asia (except Malaysia): USD 45
- Australia, New Zealand: USD 45
- HK, Taiwan, China, Japan: USD 45
- US, Canada: USD 55
- UK and West Europe: USD 65
For location not listed above, kindly email us at [email protected] for shipping rates (calculated based on package weight).
* Note: For Malaysia and Singapore orders, kindly change your country location on the top menu to your respective country.
Any customs or import duties charged once the parcel reaches its destination country must be paid by the recipient of the parcel as we have no control over these charges, and cannot tell you what the costs would be, as customs policies and import duties vary widely from country to country.
All products purchased from hoganbo.com are not returnable, refundable or exchangeable except for those with quality problems, ie. goods with quality issues. Please contact us at [email protected] for more details.